Work Experience

Group Internal Audit QA Unit Head

2022 - Now

Senior Manager - Internal Audit

gig-Jordan

2015-2022

* Managing internal audit department resources.
* Setting internal audit plans (risk based audit plan).
* Executing audit engagements for all business units and functions.
* Participating in gig group audit team to audit middle east subsidiaries.
* General and Medical insurance audit engagements (production – reinsurance – claims).
* IT Audit (ITGCs + Applications).

Senior Manager - Internal Audit

gig-Jordan

2015-Now

* Managing internal audit department resources.
* Setting internal audit plans (risk based audit plan).
* Executing audit engagements for all business units and functions.
* Participating in gig group audit team to audit middle east subsidiaries.
* General and Medical insurance audit engagements (production – reinsurance – claims).
* IT Audit (ITGCs + Applications).

Senior Consultant – IT Risk and Assurance Services (ITRA)

Ernst & Young (EY)

2013-2015

Job Functions:
* IT Audit (ITGCs + Applications) .
* IT\IS Policies and Procedures.
* Business Continuity and Disaster Recovery Planning.
* Implementing ITIL V3 standards and its best practices.
* Business Process Reengineering (BPR).

Unit Head – Core Banking System and e-channels

Administration and Operations - Banking Applications

2010-2013

Responsible for Production Core Banking and all integrated services (ATM, e-banking, Electronic Cheques clearing (ECC), and others).

Job Functions:
* Performing AS/400 Administration tasks such as: managing User accounts, monitoring job logs, managing save and restore procedures, installing and defining hardware devices.
* Executing End-of-Day (EOD) cycle for the Core Banking system.
* Preparing action plans for various tasks/projects.
* Managing daily operation tasks and assigning responsibilities to team members.
* ATM On-line System Administrator (support ATM service, and diagnose ATM problems).
* Deep understanding of Card’s operations and business workflow.
* Support cards business unit regarding technical and application issues.
* Administrating IBM iseries (AS/400) MQ Series Mangers and Channels for ATM On-line and Cheques Clearing Application(s).
* Preparing new fixes/batches testing scenarios for critical systems such as the ATM On-line Service and others.
* In charge of creating and updating IT technical and procedural documents including the IT Policies and Procedures and the frequent technical control checklists.
* Managing the Core Banking System backups (daily, monthly, before/after O.S releases) following to the technical standards.
* Managing data migration from IBM systemi (AS/400) DB2 to SQL server platform utilizing the SQL Server Integration Service (SSIS).